SchoolNetUpgrade.co.uk – Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Mediamerge Limited collects and uses personal information when you visit SchoolNetUpgrade.co.uk or contact us about the Connect the Classroom programme.

1. Who is responsible for your information?

SchoolNetUpgrade.co.uk is operated by:

Mediamerge Limited
Company number: 06014471
Registered address: 19 Garlic Row, Cambridge, CB5 8HW
Email: info@mediamerge.co.uk
Telephone: 01223 750 705

For personal information collected through this website, Mediamerge Limited is the data controller.

2. What information do we collect?

If you complete an enquiry form or contact us directly, we may collect information such as your:

name, school or organisation, job title where provided, email address, telephone number, and information you choose to provide about your school's network or Connect the Classroom enquiry.

We may also collect limited technical information about visits to our website through analytics, security and cookie technologies.

Downloading the Connect the Classroom Guide does not currently require you to provide personal information.

3. Why do we use your information?

We use information provided through the website to:

respond to your enquiry; understand what support your school is looking for; arrange appropriate follow-up regarding Connect the Classroom; pass relevant enquiry information to Cheeky Munkey where required so they can contact you about your network requirements; operate and secure the website; and understand how visitors use the website so that we can improve it.

We do not use information submitted through the Connect the Classroom enquiry form for unrelated email marketing.

4. Our lawful basis

For enquiries submitted through this website, we generally rely on our legitimate interests in responding to enquiries and facilitating the support requested by schools through our collaboration with Cheeky Munkey.

We only use personal information where we have an appropriate lawful basis under UK data protection law.

Where consent is required for cookies or similar technologies, we rely on your consent.

The ICO requires organisations to identify their purposes and lawful basis before processing personal information and to explain these within their privacy notice.

5. Sharing information with Cheeky Munkey

Where you contact us about a Connect the Classroom project, we may share the relevant information you provide with Cheeky Munkey so that they can contact you, assess your requirements and discuss potential network support.

Your enquiry details will not be sold or provided to unrelated organisations for their own marketing.

6. Other service providers

We use third-party technology providers to operate, secure and understand the use of our website. These may include web hosting providers and services such as Google Analytics and Google reCAPTCHA.

These providers may process limited information on our behalf or as independent service providers in accordance with their own privacy arrangements.

Where personal information is transferred internationally, we will use appropriate safeguards where required by UK data protection law.

7. Cookies and analytics

SchoolNetUpgrade.co.uk uses cookies and similar technologies.

Some are necessary for the operation and security of the website. Others, including analytics technologies, help us understand how visitors interact with the site.

Where required, non-essential cookies will only be used after you have given your consent through our cookie controls.

The ICO's current guidance requires websites to explain what cookies do and obtain active consent before setting non-essential cookies.

You can change your cookie preferences through the cookie controls available on the website.

8. How long do we keep your information?

Personal information is only kept for as long as reasonably necessary for the purpose for which it was collected, including responding to and following up your Connect the Classroom enquiry and meeting any legal or regulatory obligations.

[RETENTION PERIOD TO CONFIRM – I suggest 24 months after the last meaningful contact for enquiries that do not become customers.]

Where an enquiry leads to a commercial relationship, relevant records may be retained for longer where required for contractual, accounting or legal purposes.

9. Your data protection rights

Depending on the circumstances, you may have the right to:

request access to personal information we hold about you; ask us to correct inaccurate information; request deletion of your information; ask us to restrict how your information is used; object to certain uses of your information; and request transfer of information where applicable.

You can exercise these rights by contacting info@mediamerge.co.uk.

The ICO confirms that privacy notices should explain these rights and how individuals can exercise them.

10. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

12. Links to other websites

This Privacy Policy applies only to SchoolNetUpgrade.co.uk.

Where we link to another website, including Cheeky Munkey, VideoLearning or government websites, their own privacy policies will apply.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our use of personal information or legal requirements.

The latest version will be published on this page.

14. Contact us

Questions about this Privacy Policy or how we use your information can be sent to:

Mediamerge Limited
19 Garlic Row
Cambridge
CB5 8HW

Email: info@mediamerge.co.uk
Telephone: 01223 750 705